Service Edge 1.7.16.2

ClickSoftware’s Service Edge mobile application facilitates communication between field personnel and the central system by delivering schedule updates and enabling the submission of work status and completion reports. Designed as a cutting-edge mobile solution, it ensures full functionality even in offline mode and seamlessly synchronizes with the Field Service Edge platform once connectivity is restored.

Utilization of the application requires an existing Field Service Edge environment along with properly configured mobile user credentials.

The enterprise offering from ClickSoftware features innovative mobile tools that promote collaboration within the field workforce, aiming to enhance productivity and operational efficiency. This technology supports improved customer experiences while ensuring compliance with various regulatory standards.

It provides field supervisors and back-office staff with increased visibility and control, enabling real-time decision-making throughout the service process. The Service Edge mobile app equips field technicians with comprehensive information necessary to complete tasks correctly on their first attempt, thereby maximizing productivity, safety, and adherence to compliance standards—all with a focus on customer satisfaction.